Refund Policy at Quadhat Solutions

 

Refund Policy

At Quadhat Solutions, we strive to provide the best training and services to our clients. We understand that sometimes circumstances may change, and you may need to request a refund. This refund policy outlines the terms and conditions for refund requests.

Eligibility for Refund

In order to be eligible for a refund, you must meet the following criteria:

1. 1. The refund request must be made within 3 days of purchasing and enrolling in our services and trainings.
   2. You must provide a valid reason for the refund request.
   3. The refund request must be submitted in writing via email to our customer support team.

Refund Process

Once we receive your refund request, our customer support team will review it and assess your eligibility for a refund. Please allow up to 7 business days for us to process your request.

If your refund request is approved, we will initiate the refund to your original method of payment. Please note that it may take additional time for the refund to appear in your account, depending on your bank or credit card provider.

If your refund request is denied, we will provide you with a detailed explanation as to why it was not approved.

Non-Refundable Items

There are certain items that are not eligible for a refund. These include:

• Any services or trainings that have already been completed or accessed.
• Any digital products or materials that have been downloaded or accessed.

Please ensure that you carefully review the details and requirements of our services and trainings before making a purchase to avoid any misunderstandings regarding refund eligibility.

Contact Us

If you have any questions or concerns regarding our refund policy, please feel free to contact our customer support team. We are here to assist you and provide any clarification you may need.

We appreciate your understanding and cooperation regarding our refund policy. We are committed to providing you with high-quality services and trainings, and we will do our best to address any issues or concerns you may have.